Frequently Asked Questions
How do I purchase tickets for an event?
You can purchase your tickets on our Third party website TICKETON.COM
What forms of payment are accepted for event tickets?
At local box office accepts cash, debit or credit cards and online accepts debit and credit
Can I buy tickets over the phone or do I need to buy them online?
Tickets are available online or at the local box office during business hours
Is there a limit to the number of tickets I can purchase for an event?
May vary per ticket platform
Can I get a refund for my tickets if I can no longer attend the event?
We do not offer refunds or exchanges
Is there a minimum age requirement to attend the event?
Not unless stated otherwise. Majority of our events are family friendly, however we will announce if an event is 18+
Can I cancel or exchange my tickets for another event?
We do not offer refunds or exchanges
What happens if an event is cancelled or rescheduled?
If we cancel an event due to unforeseen circumstances, we may offer a refund or will honor your ticket(s) if event is rescheduled
How will I receive my tickets?
You will receive them to your email provided. It may take a couple of minutes to receive them. (check your spam)
Are there any fees associated with purchasing event tickets?
Fees vary based on ticket platform used
What should I do if I lost my tickets?
Contact ticket platform to help replace your lost tickets
Are there any restrictions on what I can bring to the event?
Yes, we will post on our website and social medias whats allowed and not allowed
How many people fit in vip?
This may vary based on venue and event
Are kids free?
Kids 10 & below may enter free for our family friendly events